Plumbing Mastered is a licensed, family-owned, and family-managed plumbing company based in Columbia, Maryland. Serving the Washington D.C., Maryland, and Virginia areas since 1996, the company is owned and operated by Master Plumber/Gas-Fitter Donald Little. Known for excellent service, communication, and high-quality workmanship,
Plumbing Mastered offers affordable, upfront pricing for residential and commercial plumbing needs. Reviews consistently praise the owner’s professionalism, honesty, and expertise.
- Longevity & Expertise: The owner is a Master Plumber with over 26 years of trade experience. The company has been serving the region since 1996.
- Customer-Centric Approach: They emphasize building long-term relationships through professional, honest service and clear communication.
- Transparent Pricing: The company provides upfront, fair pricing with no hidden fees, service charges, or trip charges.
- Positive Reputation: Plumbing Mastered has a strong reputation, with many highly positive reviews on platforms like Yelp, Angie’s List, and Google.
Services and Specializations
Plumbing Mastered offers a comprehensive list of plumbing services for both residential and commercial clients in Columbia and the wider D.C., Maryland, and Virginia area.
| Service Category | Examples of Services Provided |
|---|---|
| General Plumbing & Repairs | Drain cleaning, water pipe repairs, toilet repairs and installations, faucet replacements, garbage disposal services, and hydro-jetting. |
| Water Heaters | Repair and installation for standard, hybrid, and energy-efficient water heaters. |
| Sewer & Drain Services | Drain line repair and replacement, sewer line repair, and system inspections. |
| Pumps | Installation and repair of sump pumps, sewage ejector pumps, and battery backup pumps. |
| Remodeling | Re-piping services and plumbing work for home renovations. |
| Gas Fitting | Installation and repair of gas lines. |
Reputation and Customer Feedback
Based on extensive online reviews,
Plumbing Mastered is highly regarded by its customers.
- Honesty and Transparency: Many reviews highlight the owner’s honesty and transparent pricing, noting that he provides clear explanations of the work and costs.
- Knowledge and Expertise: Customers consistently praise the owner, Don Little, for his deep knowledge and ability to accurately diagnose and resolve complex plumbing issues.
- Punctuality and Efficiency: The company is frequently complimented for its punctuality, with technicians arriving on time and completing work efficiently.
- Cleanliness and Professionalism: Reviews mention technicians are respectful of customer homes, wearing shoe covers to keep spaces clean.
Additional Information
- Ownership and History: The owner, Mr. Donald Little, has served as a Master Plumber since 1996 and worked as a technician and supervisor for other plumbing companies.
- Licensing: The company is licensed, bonded, and insured.
- Service Areas: They serve a broad area, including Washington D.C., Maryland, and Virginia.
- Availability: The company operates during standard business hours, though they do not offer emergency services.
- Discounts: Customers receive a 15% discount on service repairs and installations