Plumbers > Columbia > Greenfox Cooling, Heating & Plumbing
Greenfox Cooling, Heating & Plumbing is a Columbia, Maryland-based service company specializing in HVAC and plumbing for residential and commercial customers. Previously known as All American Mechanical, Inc. for over 30 years, the company rebranded as Greenfox in 2021 to reflect a more modern, budget, and eco-conscious approach. The business emphasizes customer service, upfront flat-rate pricing, and technical expertise, with a mission to provide eco-conscious home comfort solutions to Howard County and the surrounding areas.
- Company History & Rebrand: Operating as All American Mechanical for over three decades, the company was rebranded as Greenfox in 2021, though it remains under the same local family ownership.
- Services Offered: Greenfox provides comprehensive HVAC and plumbing services in Columbia, including installation, replacement, repair, and maintenance for cooling, heating, and plumbing systems.
- Reputation and Reviews: Reviews are generally positive, with many long-term customers expressing satisfaction with the transition and appreciating the company’s reliability and fair pricing. However, some recent customer feedback, including reviews on Yelp and the BBB, highlights issues with responsiveness and communication.
- Licenses: The company holds plumbing and HVAC licenses in Maryland, with valid expiration dates in 2026 and 2027, respectively.
History and Company Transition
Greenfox Cooling, Heating & Plumbing was established in 2021 following the rebranding of All American Mechanical, Inc., a company with over 30 years of history in the Maryland area. The rebrand was driven by the integration of younger, tech-savvy family members into the business, aiming to modernize and enhance the customer experience. This transition was marketed under the message “Live Green, Save Green,” and focused on delivering budget-conscious and eco-friendly home comfort solutions.
Services Offered
Greenfox offers a broad range of services for both residential and commercial clients.
Cooling Services
- Air Conditioning: Installation, repair, and maintenance of AC systems.
- Ductless Systems: Installation, repair, and maintenance of ductless HVAC units.
- Indoor Air Quality (IAQ): Solutions for improving air quality, including filtration and purification.
- Ductwork: Repair and installation of air ducts.
Heating Services
- Furnaces: Installation, repair, and maintenance.
- Heat Pumps: Installation, repair, and maintenance.
- Boilers: Installation, repair, and maintenance.
- Geothermal Systems: Installation and repair.
- Radiant Floors: Installation services.
Plumbing Services
- General Plumbing: Repairs, replacements, and installations for faucets, toilets, and sinks.
- Drain Cleaning: Services for clogged drains and sewer lines.
- Water Heaters: Installation, repair, and replacement.
- Sewer Lines: Repair and replacement services for sewer lines.
Reputation and Customer Feedback
Greenfox has a positive track record with many long-time customers who used the business under its former name, All American Mechanical.
- Positive Feedback: Many customers, including some long-term clients, praise the company for its fair pricing, prompt service, and honest assessments. Testimonials highlight the professionalism of individual technicians.
- Mixed Feedback and Complaints: Some recent customer reviews have pointed to communication and scheduling issues. One reviewer on the BBB website claims a valuable thermostat was swapped for a cheaper model, a charge the company disputes in its response. A customer with a new Trane heat pump system reported ignored calls and unaddressed issues under warranty, according to a recent review. The Better Business Bureau profile indicates a non-accredited status, with a “Not Rated” mark.
Business Details
- Location: 9160 Rumsey Rd Suite B2, Columbia, MD 21045.
- Phone: +1 443-574-4328.
- Website: greenfoxservices.com.
- Licensing: The company holds active HVAC (license #16468) and Plumbing (license #92871) licenses in Maryland.
- Emergency Service: Greenfox offers 24/7 emergency services.