Plumbers > Columbia > Ehrhardt Brothers Quality Plumbing
Ehrhardt Brothers Quality Plumbing, Inc. is a local, family-owned, and operated plumbing and gas fitting company that has served the Howard County area for over 30 years. Based in Columbia, Maryland, the business is led by Michael Ehrhardt, a Master Plumber and Gas Fitter who was raised in the area. They provide a wide range of affordable and knowledgeable plumbing services for both residential and commercial clients. The company is generally well-regarded, with many positive reviews highlighting its prompt service, competitive pricing, and high-quality work.
- Longevity & Local Roots: Serving the local community for over three decades, the owner, Michael Ehrhardt, grew up in the Columbia area, establishing deep local ties.
- Service Offerings: They specialize in comprehensive plumbing and gas services, including the installation and repair of water heaters, gas lines, sewer lines, fixtures, and pumps.
- Reputation & Customer Feedback: The company receives high marks from customers on platforms like Yelp, Nextdoor, and Angie’s List, who commend their professionalism, honesty, and fair pricing. Reviewers often mention quick response times and effective repairs.
- Availability: They offer services during regular business hours (typically 7:00 am to 5:00 pm on weekdays) and are responsive, often offering same-day or next-day service. They also have an online system for scheduling and requesting quotes via email.
Services and Specializations
Ehrhardt Brothers Quality Plumbing offers an extensive list of plumbing and gas services, equipped to handle jobs both large and small.
| Service Category | Examples of Services Provided |
|---|---|
| Plumbing | Drain cleaning and repair, leak detection, fixture installation (faucets, toilets, sinks, disposals), sewer line repair and replacement, and water service line repair. |
| Gas Fitting | Installation of natural gas and propane lines for appliances like stoves, dryers, and water heaters, as well as gas leak repairs. |
| Water Heaters | Installation, repair, and maintenance for a variety of water heater types, including standard tank, tankless, and hybrid models from brands like AO Smith and State. |
| Pumps | Sump pump, sewer ejector pump, and well pump installation and repair. |
| General Repairs | Fixing drips, leaks, water pressure issues, and water hammer problems. |
| Remodeling | Plumbing work for kitchen, bathroom, and laundry room renovations. |
Reputation and Customer Feedback
Online reviews indicate a positive public perception of
Ehrhardt Brothers Quality Plumbing. They have a 4.7-star rating on Google and a positive profile on Angie’s List, where they are rated highly across several categories, including quality, value, and professionalism.
- Honesty and Fair Pricing: Many customers report receiving honest assessments and fair pricing, with some recounting instances where they were coached to solve minor issues over the phone rather than being charged for a service call.
- Reliability and Timeliness: Reviewers frequently praise the company for its punctuality and for completing jobs quickly and efficiently. Customers mention that technicians arrive within the expected window and resolve issues effectively.
- Professionalism: The company is commended for its professional technicians, who wear uniforms, use protective shoe covers, and maintain a clean worksite.
- Addressing Customer Concerns: While the majority of feedback is positive, the company actively responds to negative reviews, addressing customer concerns and offering explanations where appropriate.
Scheduling and Operations
- Business Hours: The company’s normal business hours are Monday through Thursday, 7:00 am to 5:00 pm, and Friday, 7:00 am to 4:30 pm.
- Communication: They use a GPS tracking system to keep customers informed about the technician’s arrival time, and they answer phones during business hours to assist customers.
- Convenience: Ehrhardt Brothers offers online scheduling and estimates via email. Customers can send photos of a water heater or other fixtures to receive an online quote.
- Warranty: A 1-year warranty is offered on the work performed and materials provided by the company.
Is scheduling easy and do techs arrive on time?
Ehrhardt Brothers makes scheduling simple and shows up when promised, with reviews calling out easy booking, on-time arrivals, and efficient work that keeps your day on trac
Is the workmanship neat and professional?
Ehrhardt Brothers delivers quality workmanship and leaves work areas tidy, with customers noting polite techs who fix issues right and clean up thoroughly before they leave.
Are prices fair and billing transparent?
Ehrhardt Brothers earns praise for honest, reasonable pricing and straightforward billing, which helps homeowners avoid surprises at invoice time.
Are they licensed, insured, and backed by a warranty?
Ehrhardt Brothers’ plumbers are licensed and insured, and the company backs its labor and the materials it provides with a one-year warranty for added peace of mind.
Is this a local, experienced, family-owned company?
Ehrhardt Brothers is a local, family-owned business with 30+ years of experience serving homes and businesses in and around Columbia, MD.
Can they handle water heaters, leaks, drains, and gas fitting?
Ehrhardt Brothers handles the full range of plumbing and gas services, including water heater replacement, fixture installs, leak and drain repairs, and gas line work for appliances.
Do they have strong reviews and recommendations?
Ehrhardt Brothers earns high marks for work quality, professionalism, and punctuality on Thumbtack, plus positive recommendations on Facebook and a long track record of favorable Angi reviews.
Do they serve my neighborhood?
Ehrhardt Brothers serves all of Howard County and nearby communities like Laurel, Hanover, and Catonsville, making it easy to book a nearby, trusted pro.
What are their business hours?
Ehrhardt Brothers operates Monday through Thursday from 7:00 am to 5:00 pm and Friday from 7:00 am to 4:30 pm, with weekends closed.
Can I get a water heater quote online?
Yes. Share your details and they can provide an online quote for water heater replacement, saving time before a visit.
Are they reputable and established?
Ehrhardt Brothers holds an A+ rating from the Better Business Bureau and has been in business since 1993, reflecting long-standing service and customer trust.
Do they offer 24/7 emergency service?
Ehrhardt Brothers focuses on scheduled service during business hours and does not offer 24-hour emergency dispatch.
How do I contact them or visit?
You can reach Ehrhardt Brothers at 410-997-8414 or visit 5552 Cedar Lane, Columbia, MD 21044 for service in the local area.